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Updated December 18, 2025

Need Help? We’re Here for You

Updated over 3 months ago

Whether you have questions about your care, need help navigating your account, or would like to make a change, our support team is ready to assist you.

Support is available in both English and Spanish to better serve our diverse patient community.

πŸ“ž Phone Support

Customer Support
+1 (401) 354-2220

βœ‰οΈ Email Support

General Support (English)
support@startJourneyMeds.com

πŸ” Patient Portal Messages

Already a patient?

The fastest way to get help is by sending a secure message through your patient portal.
Your care team is available and ready to assist you directly.